Reservation Agent

Reservation Agent

Six Senses Yao Noi Resort Phang Nga, Thailand
  • Full-time
  • 15,000 – 20,000
  • Posted Sep 8, 2026
  • Category Sales & Marketing

Job Description

Handle guest reservations, enquiries and booking changes accurately across phone, email and online channels. Provide information on room types, rates, packages and resort services while identifying opportunities to maximise bookings and revenue. Coordinate closely with Front Office, Revenue and Sales teams to ensure reservation details and special requests are communicated correctly.

Requirements

Previous experience as a Reservations Agent or in Front Office within a hotel or resort is preferred. Good English communication, computer and guest service skills are required, with experience using hotel PMS, reservations or channel systems an advantage. Must be organised, detail-oriented and confident communicating with Thai and international guests.

Benefits

  • Service Charge
  • Accommodation Provided
  • Meals Provided
  • Social Security (SSO)
  • Uniform Provided
  • Staff Transport
  • Health Insurance
  • Annual Leave
  • Tips / Incentives

Other benefits: Gym and facilities

Company Information

Six Senses Yao Noi Resort

Six Senses Yao Noi offers employees a distinctive resort environment with a strong focus on personal development, wellbeing and career growth. Benefits include **staff accommodation, guaranteed service charge, self-service laundry, access to gym and resort facilities**, along with ongoing learning and development opportunities designed to help team members grow within the Six Senses brand.

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