Night Guest Service Agent
- Full-time
- Salary: Not disclosed
- Posted Sep 25, 2026
- Category Front Office
Job Description
Provide professional Front Office service during the night shift, including late check-ins, early check-outs, guest enquiries and overnight requests. Monitor guest needs, handle complaints and service recovery, and coordinate with Security, Engineering and other departments when required. Complete night-shift reports and ensure an accurate handover to the morning Front Office team.
Requirements
Previous experience as a Guest Service Agent, Night Receptionist or in a similar Front Office role within a hotel or resort is preferred. Good English communication, computer and guest service skills are required, with experience using hotel PMS systems an advantage. Must be responsible, service-minded and comfortable working regular overnight shifts with minimal supervision.
Benefits
- Service Charge
- Accommodation Provided
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Staff Transport
- Health Insurance
- Annual Leave
- Health Check-up
How to Apply
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Phone
Company Information
La Flora Group Khaolak offers an attractive employee benefits package including competitive salary, service charge, 6 days off per month, 15 public holidays, birthday leave, vacation and yearly salary increases. Team members also receive staff accommodation, transportation from Takuapa and Thaimuang, 2 duty meals per day, uniforms with laundry service and group insurance including OPD coverage. Additional benefits include training and career development, Employee of the Month and Year recognition, newborn gifts and regular staff activities.
