Night Guest Service Agent
- Full-time
- Under 15,000
- Posted Sep 12, 2026
- Category Front Office
Job Description
Provide professional Front Office service throughout the night, including late check-ins, early check-outs, guest enquiries and overnight requests. Handle guest concerns and coordinate with Security, Housekeeping and other overnight teams to ensure smooth hotel operations. Maintain accurate guest and room information while preparing a clear handover for the morning Front Office team.
Requirements
Previous experience as a Guest Service Agent, Receptionist or in a similar hotel Front Office role is preferred. Good English communication, computer and guest service skills are required, with hotel PMS experience an advantage. Must be reliable, service-minded and comfortable working permanent night shifts.
Benefits
- Service Charge
- Accommodation Provided
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Staff Transport
- Health Insurance
- Annual Leave
- 2 Days off per week
- Health Check-up
How to Apply
-
-
Phone
Company Information
ROBINSON Khao Lak offers an attractive employee benefits package including competitive salary, service charge, 2 duty meals per day, staff accommodation and daily transportation between the resort and Takuapa Town. Team members also receive 15 public holidays plus birthday leave, 6–24 days of annual leave depending on service and level, uniforms with laundry, group health and life insurance, annual medical checks and access to the hotel clinic. Additional benefits include marriage leave, wedding and newborn gifts, and employee health recognition awards.
