Guest Service Agent

Guest Service Agent

Eden Beach Khao Lak Resort & Spa Phang Nga, Thailand
  • Full-time
  • Under 15,000
  • Posted Sep 29, 2026
  • Category Front Office

Job Description

Provide friendly and professional Front Office service, including guest check-ins, check-outs, enquiries and assistance throughout the stay. Handle guest requests, provide hotel and local information, and coordinate with Housekeeping and other departments to ensure smooth service. Create a welcoming arrival and departure experience while maintaining high levels of guest satisfaction.

Requirements

Previous experience as a Guest Service Agent, Receptionist or in a similar Front Office role within a hotel or resort is preferred. Good English communication, computer and guest service skills are required, with experience using hotel PMS systems an advantage. Must be well-groomed, service-minded and confident communicating with Thai and international guests.

Benefits

  • Service Charge
  • Accommodation Provided
  • Meals Provided
  • Social Security (SSO)
  • Uniform Provided
  • Staff Transport
  • Health Insurance
  • Annual Leave
  • Health Check-up

Company Information

Eden Beach Khao Lak Resort & Spa

Eden Beach Khao Lak Resort & Spa offers a solid employee benefits package including service charge, 6 days off per month, 16 public holidays and vacation leave based on staff level. Team members also receive duty meals, staff uniforms, transportation allowance, annual health checks and monthly training, together with an Associate of the Month recognition programme.

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