Guest Service Agent
- Full-time
- Under 15,000
- Posted Sep 24, 2026
- Category Front Office
Job Description
Provide friendly and professional Front Office service at Namaka Resort Kamala, including guest check-ins, check-outs, enquiries and assistance throughout the stay. Handle guest requests, provide resort and local information, and coordinate with Housekeeping and other departments to ensure smooth service. Create a welcoming guest experience while maintaining high standards of service and guest satisfaction.
Requirements
Previous experience as a Guest Service Agent, Receptionist or in a similar Front Office role within a hotel or resort is preferred. Good English communication, computer and guest service skills are required, with experience using hotel PMS systems an advantage. Must be service-minded, well-groomed and confident communicating with Thai and international guests.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Health Insurance
- Annual Leave
- 2 Days off per week
How to Apply
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Phone
Company Information
Namaka Resort Kamala offers employees a comprehensive benefits package including service charge, 2 days off per week and 16 public holidays per year. Team members also receive 2 duty meals per day, uniforms and group insurance, together with employee activities such as birthday celebrations, providing a supportive working environment for hospitality professionals in Phuket.
