Guest Service Agent

Guest Service Agent

Anona Sunset Boutique Phuket, Thailand
  • Full-time
  • Under 15,000
  • Posted Sep 8, 2026
  • Category Front Office

Job Description

Provide friendly and professional Front Office service, including guest check-ins, check-outs, enquiries and assistance throughout the stay. Handle guest requests, provide hotel information and coordinate with Housekeeping and other departments to ensure smooth service. Create a welcoming arrival and departure experience while maintaining high guest satisfaction.

Requirements

Previous experience as a Guest Service Agent, Receptionist or in a similar hotel Front Office role is preferred. Good English communication, computer and guest service skills are required, with experience using hotel PMS systems an advantage. Must be service-minded, well-groomed and confident communicating with Thai and international guests.

Benefits

  • Service Charge
  • Meals Provided
  • Social Security (SSO)
  • Uniform Provided
  • Staff Transport
  • Health Insurance
  • Annual Leave
  • Tips / Incentives

Other benefits: 2 days off per week

How to Apply

Company Information

Anona Sunset Boutique

Anona Sunset Boutique offers an attractive employee package including competitive salary, service charge, duty meals, 2 days off per week, uniforms with laundry service, annual vacation, public holidays, group insurance and birthday leave. The hotel provides a supportive working environment for hospitality professionals looking to build their experience in Phuket.

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