Guest Service Agent
- Full-time
- Under 15,000
- Posted 1 day ago
- Category Front Office
Job Description
We are looking for a Guest Service Agent to provide exceptional service and create a welcoming experience for guests from arrival to departure. The role includes handling check-in and check-out procedures, responding to guest enquiries, processing reservations, managing payments, coordinating with other departments, resolving guest concerns, and ensuring every guest receives professional and personalized service throughout their stay.
Requirements
The ideal candidate should have previous experience in Front Office or guest service within a hotel or hospitality environment, although motivated candidates with a passion for hospitality are encouraged to apply. Excellent communication, customer service, and problem-solving skills are essential. Experience with hotel property management systems (PMS) is preferred. Good English communication skills, a professional appearance, and the ability to work shifts in a fast-paced environment are required.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Health Insurance
- Annual Leave
How to Apply
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Email
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Phone
Company Information
Welcome to TASTORIA Collection Hotel Sukhumvit — a thoughtfully designed boutique hotel in the heart of Bangkok, where each stay is shaped by comfort, design, and a seamless connection to the city. Set within one of Sukhumvit’s most vibrant neighborhoods, the hotel offers a balance between energy and calm — placing you moments away from Bangkok’s most dynamic destinations, while providing a space to pause, unwind, and experience the city at your own pace.