Guest Relations Supervisor
- Full-time
- 15,000 – 20,000
- Posted Aug 28, 2026
- Category Front Office
Job Description
Supervise daily guest relations activities and ensure guests receive personalised, professional service throughout their stay. Handle VIP arrivals, special requests, guest feedback and complaints while coordinating closely with Front Office and other hotel departments. Support and guide the Guest Relations team to maintain high guest satisfaction and service standards.
Requirements
Previous experience as a Guest Relations Supervisor, Guest Relations Officer or senior Front Office team member in a hotel or resort is preferred. Strong guest handling, complaint resolution and English communication skills are required, with additional languages an advantage. Must be service-minded, well-groomed and confident leading a guest-facing team.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Health Insurance
- Annual Leave
How to Apply
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Email
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Phone
Company Information
Discover the perfect blend of comfort and convenience at Hyatt Regency Bangkok Suvarnabhumi Airport. With our flexible check-in time that allows you to stay for 24 hours from your arrival, you can truly make the most of your time. Enjoy complimentary airport transfers and revel in stunning views of the airport, lush gardens, or our tropical outdoor pool. Plus, with easy access to central Bangkok via Airport Rail Link, your ideal getaway awaits, no matter if you're traveling for leisure or business.
