Guest Experience Manager
- Full-time
- Salary: Not disclosed
- Posted 1 week ago
- Category Front Office
Job Description
We are looking for a Guest Experience Manager to lead guest experience initiatives and ensure exceptional service standards throughout the guest journey. The role includes overseeing guest relations, managing VIP experiences, handling guest feedback and service recovery, coordinating with operational departments, and driving guest satisfaction and loyalty through personalised and memorable experiences.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Health Insurance
- Annual Leave
How to Apply
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Phone
Company Information
Located on Phuket’s stunning west coast, our four distinct properties provide a unique experience, each defined by unparalleled elegance and service. Discover our refined dining options and tropical beach clubs that will perfectly complement your stay.