Front Office Supervisor

Front Office Supervisor

The Kee Resort & Spa Phuket, Thailand
  • Full-time
  • Salary: Not disclosed
  • Posted today
  • Category Front Office

Job Description

Supervise daily Front Office operations, including guest check-ins, check-outs, room assignments and guest requests. Support and guide the Front Office team while handling guest concerns and coordinating closely with Housekeeping and other hotel departments. Ensure smooth shift operations and consistently high standards of guest service.

Requirements

Previous experience as a Front Office Supervisor or senior Front Office team member in a hotel or resort is preferred. Strong knowledge of Front Office procedures, hotel PMS systems and guest relations is required. Good English communication, leadership and problem-solving skills are essential.

Benefits

  • Service Charge
  • Meals Provided
  • Social Security (SSO)
  • Uniform Provided
  • Staff Transport
  • Health Insurance
  • Annual Leave

Other benefits: Gasoline allowance THB 1,000–2,000, yearly bonus, night shift allowance THB 100 per night, 8 days off per month, 16 public holidays per year, birthday leave, special room rates for family 50% off and friends 40% off, provident fund, yearly health check-up, staff party, sports day, outings & team building, ongoing training, sports tournaments.

Company Information

The Kee Resort & Spa

The KEE Resort & Spa offers a strong employee benefits package designed to reward and support its team. Benefits include an average 2025 service charge of around THB 14,000, gasoline allowance, yearly bonus, night-shift allowance, 8 days off per month, 16 public holidays, annual leave, birthday leave, discounted room rates for family and friends, group life and health insurance, provident fund, yearly health check-up, duty meals, uniforms and laundry. Team members also enjoy staff activities such as parties, sports days, outings, team building, ongoing training and sports tournaments.

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