Front Office Manager
- Full-time
- Salary: Not disclosed
- Posted Aug 31, 2026
- Category Front Office
Job Description
Lead daily Front Office operations, including reception, guest relations, concierge and overall arrival and departure experiences. Manage the Front Office team, guest complaints, VIP arrangements and room operations while coordinating closely with Housekeeping and other hotel departments. Drive guest satisfaction, team performance and consistent Front Office service standards.
Requirements
Previous experience as a Front Office Manager or Assistant Front Office Manager in a hotel or resort is required. Strong knowledge of Front Office operations, PMS systems, guest relations, service recovery and team management is essential. Excellent English communication, leadership and problem-solving skills are required.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Staff Transport
- Health Insurance
- Annual Leave
Other benefits: 2 days off per week, Staff rate room booking within Burasari Group,
How to Apply
-
Email
-
Phone
Company Information
Island Escape by Burasari offers an attractive employee benefits package including 2 days off per week, guaranteed service charge, staff meals, group insurance and social security. Team members also receive boat and car transportation between Laem Hin Pier and the resort, staff room rates within Burasari Group, training and staff activities, with additional benefits including annual health checks and performance-based bonuses for eligible employees.
