Duty Manager
- Full-time
- 15,000 – 20,000
- Posted Sep 28, 2026
- Category Front Office
Job Description
Supervise Front Office operations during the assigned shift at Avista Hideaway Phuket Patong – MGallery, ensuring smooth arrivals, departures and consistently high guest satisfaction. Handle VIP guests, special requests, complaints and service recovery while coordinating closely with Housekeeping, Engineering and other departments. Lead and support the Front Office team while acting as Manager on Duty when required.
Requirements
Previous experience as a Duty Manager, Assistant Front Office Manager or Front Office Supervisor within a hotel or resort is required. Strong knowledge of Front Office operations, PMS systems, guest relations and complaint handling is essential. Good English communication, leadership and problem-solving skills are required, with luxury or international hotel experience an advantage.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Staff Transport
- Health Insurance
- Annual Leave
- 2 Days off per week
- Staff Party
How to Apply
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Phone
Company Information
Avista Hideaway Phuket Patong – MGallery offers employees a comprehensive benefits package including competitive salary, service charge and 5 working days with 2 days off per week. Team members also receive staff meals, group insurance, annual leave and public holidays, together with ongoing training and development opportunities. As part of Accor, employees can also enjoy special discounted room rates at Accor hotels, providing additional benefits within the group’s international hotel network.
