Duty Manager
- Full-time
- 15,000 – 20,000
- Posted Sep 8, 2026
- Category Front Office
Job Description
Supervise Front Office operations during the assigned shift, including guest arrivals, departures, room assignments and special requests. Handle guest complaints and service recovery while coordinating closely with Housekeeping, Engineering and other hotel departments. Lead and support the Front Office team to ensure smooth resort operations and high guest satisfaction.
Requirements
Previous experience as a Duty Manager, Assistant Front Office Manager or Front Office Supervisor in a hotel or resort is required. Strong knowledge of Front Office operations, PMS systems, guest relations and complaint handling is essential. Good English communication, leadership and problem-solving skills are required.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Staff Transport
- Health Insurance
- Annual Leave
- Tips / Incentives
Other benefits: 2 days off per week
How to Apply
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Email
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Phone
Company Information
Anona Sunset Boutique offers an attractive employee package including competitive salary, service charge, duty meals, 2 days off per week, uniforms with laundry service, annual vacation, public holidays, group insurance and birthday leave. The hotel provides a supportive working environment for hospitality professionals looking to build their experience in Phuket.
