Duty Manager
- Full-time
- Salary: Not disclosed
- Posted Sep 8, 2026
- Category Front Office
Job Description
Supervise daily Front Office operations, including check-ins, check-outs, VIP arrivals and guest requests throughout the assigned shift. Handle guest complaints and service recovery while coordinating closely with Housekeeping, Engineering and other hotel departments. Lead and support the Front Office team to ensure smooth operations and high guest satisfaction.
Requirements
Previous experience as a Duty Manager, Assistant Front Office Manager or Front Office Supervisor in a hotel or resort is required. Strong knowledge of Front Office procedures, PMS systems, guest relations and complaint handling is essential. Good English communication, leadership and problem-solving skills are required.
Benefits
- Service Charge
- Accommodation Provided
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Staff Transport
- Health Insurance
- Annual Leave
- Tips / Incentives
Other benefits: 2 days off per week
How to Apply
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Email
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Phone
Company Information
Crest Resort & Pool Villas offers an attractive salary and an average service charge of at least THB 11,000 per month, together with a comprehensive employee benefits package. Benefits include 2 days off per week, annual and public holidays, birthday and special leave, staff transportation, staff accommodation, group insurance, night-shift allowance, two duty meals per day, uniforms with laundry service, and a range of employee gifts and financial support for important life events.
