Assistant Front Office Manager

Assistant Front Office Manager

Eden Beach Khao Lak Resort & Spa Phang Nga, Thailand
  • Full-time
  • 20,001 – 25,000
  • Posted Sep 14, 2026
  • Category Front Office

Job Description

Support the Front Office Manager in overseeing daily reception, guest relations and Front Office operations. Supervise the team, manage VIP arrivals, guest complaints and service recovery while coordinating closely with Housekeeping and other hotel departments. Ensure smooth shift operations, high guest satisfaction and consistent Front Office service standards.

Requirements

Previous experience as an Assistant Front Office Manager, Duty Manager or Front Office Supervisor in a hotel or resort is required. Strong knowledge of Front Office procedures, PMS systems, guest relations and team supervision is essential. Good English communication, leadership and problem-solving skills are required.

Benefits

  • Service Charge
  • Accommodation Provided
  • Meals Provided
  • Social Security (SSO)
  • Uniform Provided
  • Staff Transport
  • Health Insurance
  • Annual Leave
  • Health Check-up

Company Information

Eden Beach Khao Lak Resort & Spa

Eden Beach Khao Lak Resort & Spa offers a solid employee benefits package including service charge, 6 days off per month, 16 public holidays and vacation leave based on staff level. Team members also receive duty meals, staff uniforms, transportation allowance, annual health checks and monthly training, together with an Associate of the Month recognition programme.

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