Welcome Supervisor
- Full-time
- 15,000 – 20,000
- Posted 1 week ago
- Category Front Office
Job Description
We are looking for a Welcome Supervisor to lead the welcome team and ensure every guest receives a warm, professional, and memorable arrival experience. The role includes supervising Welcome Ambassadors and Bell staff, greeting and assisting arriving and departing guests, coordinating luggage handling and transportation services, monitoring lobby operations, handling guest enquiries, maintaining service standards, and working closely with the Front Office team to deliver exceptional hospitality.
Requirements
The ideal candidate should have previous experience in Front Office, Guest Services, Concierge, or a similar supervisory role within a hotel or resort. Strong leadership, communication, and customer service skills are essential. The ability to supervise a team, resolve guest concerns professionally, and maintain a welcoming atmosphere is required. A professional appearance, excellent organisational skills, and good English communication skills are essential. Additional language skills are an advantage.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Health Insurance
- Annual Leave
How to Apply
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Phone
Company Information
Looking for the best 5-star hotel in Bangkok? Pullman Bangkok Hotel G offers 469 modern rooms and suites with trendy design and floor-to-ceiling windows showcasing wide, uninterrupted views of the city. Each room includes a flat-screen TV, high-speed WiFi, signature bedding with an extensive pillow menu, coffee/tea-making facilities, toiletries, a hair dryer, and a bathrobe. Guests can also enjoy the gym or unwind by the pool.