Reservation Officer
- Full-time
- 15,000 – 20,000
- Posted 2 days ago
- Category Sales & Marketing
Job Description
We are looking for a Reservation Officer to manage hotel reservations efficiently while delivering excellent customer service to guests and travel partners. The Reservation Officer will handle bookings through telephone, email, online travel agents, and other reservation channels, update reservation records, provide accurate information on room availability and rates, coordinate with the Front Office and Sales teams, and help maximise occupancy, revenue, and guest satisfaction.
Requirements
The ideal candidate should have previous experience in reservations, Front Office, or a similar role within a hotel or resort. Strong communication, organisational, and customer service skills are essential. Experience with hotel property management systems (PMS), reservation systems, and OTA platforms is preferred. Good English communication skills, attention to detail, proficiency in Microsoft Office, and the ability to work efficiently in a fast-paced hospitality environment are required.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Staff Transport
- Health Insurance
- Annual Leave
Other benefits: 2 days off per week
How to Apply
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Phone
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LINE ID
https://lin.ee/Vz2NsSf
Company Information
The trusted name of NH can now be enjoyed in Asia, Africa, and the Middle East. Enjoy great locations and services at an even great price with NH Hotels, or elevate your stay at the one-of-a-kind NH Collection. Visit our homepage to discover more about NH Hotels in Europe and start dreaming about which cities you’ll visit next. Let us show you the world – it’s our pleasure.