Night Resort Host Supervisor
- Full-time
- 15,000 – 20,000
- Posted 20 hours ago
- Category Front Office
Job Description
We are looking for an experienced Night Resort Host Supervisor to oversee guest service and resort operations during the night shift. The role includes supervising the night Guest Service and Resort Host team, assisting with guest arrivals and departures, handling enquiries and complaints, coordinating with Front Office, Security, Housekeeping, and Engineering, responding to emergencies, and ensuring exceptional guest experiences and smooth resort operations throughout the night.
Requirements
The ideal candidate should have previous experience in Front Office, Guest Relations, Resort Host, or Guest Services, preferably in a supervisory role within a hotel or resort. Strong leadership, customer service, communication, and problem-solving skills are essential. Experience with hotel property management systems (PMS) and guest complaint handling is preferred. Good English communication skills, sound decision-making abilities, and the ability to work independently during night shifts are required.
Benefits
- Service Charge
- Accommodation Provided
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Staff Transport
- Tips / Incentives
Other benefits: 2 days off per week,
How to Apply
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Phone
Company Information
The Slate emerges as an avant-garde sanctuary, weaving Phuket's vibrant culture and traditions into a bold and imaginative design under the creative mastery of architect Bill Bensley, transforming the 25-acre resort into a place where industrial beauty meets art, and nature blends with a whimsical world, echoing the island's spirit and the Na-Ranong family's tin mining legacy through meticulously curated details and fearless innovation.