Night Resort Host Supervisor
- Full-time
- 20,001 – 25,000
- Posted Aug 19, 2026
- Category Front Office
Job Description
We are looking for an experienced Night Resort Host Supervisor to oversee guest service and resort operations during the night shift. The role includes supervising the Resort Host and Guest Service team, assisting with guest arrivals and departures, handling enquiries and complaints, supporting VIP guests, coordinating with Front Office, Security, Housekeeping, and Engineering, and responding to operational or emergency situations to ensure a safe, smooth, and exceptional overnight guest experience.
Requirements
The ideal candidate should have previous experience in Front Office, Guest Relations, Resort Host, or Guest Services, preferably in a supervisory role within a hotel or resort. Strong leadership, customer service, communication, and problem-solving skills are essential. Experience with hotel PMS systems, complaint handling, service recovery, and night operations is preferred. Good English communication skills, sound decision-making abilities, and the ability to work independently during night shifts are required.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Staff Transport
- Health Insurance
- Annual Leave
How to Apply
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Phone
Company Information
Twinpalms Surin Beach Phuket is a contemporary Small Luxury Hotels of the World member on Phuket’s west coast, featuring stylish rooms, suites, and private-pool lofts and penthouses set around a tropical lagoon pool, plus the Michelin Guide-awarded Wagyu Steakhouse. Benefits include an attractive salary, service charge (2025 average of 21,500 THB per month), incentives, meal allowance, retention bonus, group health and accident insurance with OPD, and a provident fund. Please note that transportation and accommodation are not provided.
