Night Guest Service Agent
- Full-time
- Under 15,000
- Posted Sep 29, 2026
- Category Front Office
Job Description
Provide professional Front Office service during the night shift, including late check-ins, early check-outs, guest enquiries and overnight requests. Handle guest concerns and service recovery while coordinating with Security, Engineering and other departments when required. Complete night reports and ensure an accurate handover to the morning Front Office team.
Requirements
Previous experience as a Guest Service Agent, Night Receptionist or in a similar Front Office role within a hotel or resort is preferred. Good English communication, computer and guest service skills are required, with experience using hotel PMS systems an advantage. Must be responsible, service-minded and comfortable working regular overnight shifts with minimal supervision.
Benefits
- Service Charge
- Accommodation Provided
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Staff Transport
- Health Insurance
- Annual Leave
- Health Check-up
How to Apply
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Email
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Phone
Company Information
Eden Beach Khao Lak Resort & Spa offers a solid employee benefits package including service charge, 6 days off per month, 16 public holidays and vacation leave based on staff level. Team members also receive duty meals, staff uniforms, transportation allowance, annual health checks and monthly training, together with an Associate of the Month recognition programme.
