Guest Service Supervisor
- Full-time
- 15,000 – 20,000
- Posted Sep 17, 2026
- Category Front Office
Job Description
Supervise daily Front Office operations and support the Guest Service team with check-ins, check-outs, guest requests and VIP arrivals. Handle guest concerns and service recovery while coordinating closely with Housekeeping and other hotel departments. Guide and support the team to ensure smooth shift operations and consistently high guest satisfaction.
Requirements
Previous experience as a Guest Service Supervisor or senior Guest Service Agent in a hotel or resort is preferred. Strong knowledge of Front Office procedures, PMS systems, guest relations and complaint handling is required. Good English communication, leadership and problem-solving skills are essential.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Health Insurance
- Annual Leave
- 2 Days off per week
How to Apply
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Email
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Phone
Company Information
Thanyapura Phuket offers a comprehensive employee benefits package including **competitive salary, service charge, 5 working days per week, health insurance, dental benefits and provident fund**. Team members also receive **full meals while on duty, uniforms, transportation, free access to sports facilities, and learning and development opportunities**, together with the unique opportunity to work in an international sports and wellness environment.
