Guest Service Agent
- Full-time
- Under 15,000
- Posted 2 days ago
- Category Front Office
Job Description
We are looking for a Guest Service Agent to provide professional and friendly front office service while ensuring a smooth and welcoming guest experience from arrival to departure. The role includes handling check-in and check-out procedures, assisting guests with enquiries and requests, coordinating with other departments, and maintaining high service standards to ensure guest satisfaction at all times.
Requirements
The ideal candidate should have good communication and customer service skills with a positive and professional attitude. Previous front office or hospitality experience is preferred but not essential. Good English communication skills are required, along with the ability to work in shifts, handle guest requests efficiently, and perform effectively in a fast-paced environment.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Health Insurance
- Annual Leave
How to Apply
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Email
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Phone
Company Information
Centara Grand at CentralWorld is a luxury, 5-star hotel located in the very heart of Bangkok’s shopping and business district. Conveniently positioned within CentralWorld, one of Bangkok’s largest shopping destinations, and easily accessible by car or the BTS SkyTrain, our hotel is a Centara Hotels & Resorts flagship — ideal for those who would like to shop, sightsee or do business. Spanning 55 storeys offering stunning Bangkok cityscape views from guestrooms, restaurants, and a rooftop bar, our hotel seamlessly combines the energy of city life with resort-style comforts. When you want to relax or stay active, the holistic lifestyle complex on the 26th floor houses the award-winning SPA Cenvaree, a fitness centre, and an outdoor pool with a sundeck.