Guest Service Agent
- Full-time
- Under 15,000
- Posted 3 days ago
- Category Front Office
Job Description
We are looking for a Guest Service Agent to provide professional and friendly front office service while ensuring a smooth and welcoming guest experience from arrival to departure. The role includes handling check-in and check-out procedures, assisting guests with enquiries and requests, coordinating with other departments, and maintaining high service standards to ensure guest satisfaction at all times.
Requirements
The ideal candidate should have good communication and customer service skills with a positive and professional attitude. Previous front office or hospitality experience is preferred but not essential. Good English communication skills are required, along with the ability to work in shifts, handle guest requests efficiently, and perform effectively in a fast-paced environment.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Health Insurance
- Annual Leave
How to Apply
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Phone
Company Information
Nestled along the large riverfront setting resides Shangri-La Bangkok, an enchanting riverside retreat in the heart of a vibrant city. Here, guests are hosted with friendly and thoughtful service, entertained by innovative dining experiences and immersed with ease in the authentic Bangkok surrounds. With direct access to the SkyTrain, public ferries terminal and buses, the hotel is a lovely gateway to explore and discover Bangkok.