Guest Service Agent

Guest Service Agent

Thanyapura Phuket Phuket, Thailand
  • Full-time
  • Under 15,000
  • Posted Sep 17, 2026
  • Category Front Office

Job Description

Provide friendly and professional Front Office service, including guest check-ins, check-outs, enquiries and assistance throughout the stay. Handle guest requests, provide hotel and local information, and coordinate with Housekeeping and other departments to ensure smooth service. Create a welcoming arrival and departure experience while maintaining high guest satisfaction.

Requirements

Previous experience as a Guest Service Agent, Receptionist or in a similar hotel or resort Front Office role is preferred. Good English communication, computer and guest service skills are required, with experience using hotel PMS systems an advantage. Must be service-minded, well-groomed and confident communicating with Thai and international guests.

Benefits

  • Service Charge
  • Meals Provided
  • Social Security (SSO)
  • Uniform Provided
  • Health Insurance
  • Annual Leave
  • 2 Days off per week

How to Apply

Company Information

Thanyapura Phuket

Thanyapura Phuket offers a comprehensive employee benefits package including **competitive salary, service charge, 5 working days per week, health insurance, dental benefits and provident fund**. Team members also receive **full meals while on duty, uniforms, transportation, free access to sports facilities, and learning and development opportunities**, together with the unique opportunity to work in an international sports and wellness environment.

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