Guest Service Agent

Guest Service Agent

Mövenpick Siam Na Jomtien Pattaya Pattaya, Thailand
  • Full-time
  • Under 15,000
  • Posted Sep 11, 2026
  • Category Front Office

Job Description

Provide friendly and professional Front Office service, including guest check-ins, check-outs, enquiries and assistance throughout the stay. Handle guest requests, provide hotel and local information, and coordinate with Housekeeping and other departments to ensure smooth service. Create a welcoming arrival and departure experience while maintaining high guest satisfaction.

Requirements

Previous experience as a Guest Service Agent, Receptionist or in a similar hotel Front Office role is preferred. Good English communication, computer and guest service skills are required, with experience using hotel PMS systems an advantage. Must be service-minded, well-groomed and confident communicating with Thai and international guests.

Benefits

  • Service Charge
  • Meals Provided
  • Social Security (SSO)
  • Uniform Provided
  • Staff Transport
  • Health Insurance
  • Annual Leave
  • 2 Days off per week
  • Health Check-up

Company Information

Mövenpick Siam Na Jomtien Pattaya

Mövenpick Siam Hotel Na Jomtien Pattaya offers employees the opportunity to grow within Accor’s international hotel network, with access to discounted hotel rates worldwide through the employee benefit card. Team members also benefit from structured learning and development programmes, career growth opportunities both within the property and across Accor globally, plus the chance to take part in community, CSR and ESG activities.

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