Guest Service Agent
- Full-time
- Under 15,000
- Posted 18 hours ago
- Category Front Office
Job Description
We are looking for a friendly and professional Guest Service Agent to deliver exceptional front office service and ensure a seamless guest experience from arrival to departure. The Guest Service Agent will manage check-in and check-out procedures, handle reservations and guest enquiries, process payments, coordinate with other hotel departments, provide information about hotel facilities and local attractions, and deliver personalized service to maximize guest satisfaction.
Requirements
The ideal candidate should have previous experience as a Guest Service Agent, Front Office Receptionist, or in a similar role within a hotel or resort, although enthusiastic candidates with a passion for hospitality are encouraged to apply. Strong customer service, communication, and problem-solving skills are essential. Experience with hotel property management systems (PMS), reservations, and cash handling is preferred. Good English communication skills, a professional appearance, and the ability to work shifts in a fast-paced hospitality environment are required.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Staff Transport
- Health Insurance
- Annual Leave
How to Apply
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Phone
Company Information
Help yourself to the good life at Mövenpick. From sunny pool days to indulgent spa time, energising workouts to immersive cultural experiences, we invite you to drink it all in.