Guest Service Agent

Guest Service Agent

Island Escape Burasari Phuket, Thailand
  • Full-time
  • Under 15,000
  • Posted Aug 31, 2026
  • Category Front Office

Job Description

Provide friendly and professional Front Office service, including guest check-ins, check-outs, enquiries and assistance throughout the stay. Handle guest requests, room information and basic service issues while coordinating with Housekeeping and other hotel departments. Ensure a smooth arrival and departure experience while maintaining high guest satisfaction.

Requirements

Previous experience as a Guest Service Agent, Receptionist or in a similar hotel Front Office role is preferred. Good English communication, computer and guest service skills are required, with experience using hotel PMS systems an advantage. Must be service-minded, well-groomed and confident communicating with Thai and international guests.

Benefits

  • Service Charge
  • Meals Provided
  • Social Security (SSO)
  • Uniform Provided
  • Staff Transport
  • Health Insurance
  • Annual Leave

Other benefits: 2 days off per week, Staff rate room booking within Burasari Group,

How to Apply

Company Information

Island Escape Burasari

Island Escape by Burasari offers an attractive employee benefits package including 2 days off per week, guaranteed service charge, staff meals, group insurance and social security. Team members also receive boat and car transportation between Laem Hin Pier and the resort, staff room rates within Burasari Group, training and staff activities, with additional benefits including annual health checks and performance-based bonuses for eligible employees.

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