Guest Relation Manager
- Full-time
- Salary: Not disclosed
- Posted 22 hours ago
- Category Front Office
Job Description
We are looking for a Guest Relation Manager to oversee guest relations operations and ensure exceptional guest satisfaction throughout the guest journey. The role includes managing VIP guests, handling guest feedback and complaints professionally, coordinating personalised guest experiences, and working closely with operational departments to maintain high service standards.
Benefits
- Service Charge
- Accommodation Provided
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Staff Transport
- Health Insurance
- Annual Leave
Other benefits: 16 Public Holidays
How to Apply
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Email
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Phone
Company Information
Melati Beach Resort & Spa is one of the top 5-star resorts Koh Samui. Our luxurious beachfront resort offers 77 contemporary guest rooms, suites, and private pool villas, providing an exquisite experience for your stay. With exclusive limited access to Thongson Bay, guests can enjoy unique and stunning beachfront views. Immerse yourself in relaxation at our Koh Samui luxury resort, surrounded by a tranquil garden.