Guest Relation Manager

Guest Relation Manager

Melati Beach Resort & Spa Koh Samui, Thailand
  • Full-time
  • Salary: Not disclosed
  • Posted 22 hours ago
  • Category Front Office

Job Description

We are looking for a Guest Relation Manager to oversee guest relations operations and ensure exceptional guest satisfaction throughout the guest journey. The role includes managing VIP guests, handling guest feedback and complaints professionally, coordinating personalised guest experiences, and working closely with operational departments to maintain high service standards.

Benefits

  • Service Charge
  • Accommodation Provided
  • Meals Provided
  • Social Security (SSO)
  • Uniform Provided
  • Staff Transport
  • Health Insurance
  • Annual Leave

Other benefits: 16 Public Holidays

Company Information

Melati Beach Resort & Spa

Melati Beach Resort & Spa is one of the top 5-star resorts Koh Samui. Our luxurious beachfront resort offers 77 contemporary guest rooms, suites, and private pool villas, providing an exquisite experience for your stay. With exclusive limited access to Thongson Bay, guests can enjoy unique and stunning beachfront views. Immerse yourself in relaxation at our Koh Samui luxury resort, surrounded by a tranquil garden.

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