Front Office Manager
- Full-time
- Salary: Not disclosed
- Posted Sep 17, 2026
- Category Front Office
Job Description
Lead daily Front Office operations, including reception, guest relations, arrivals, departures and overall guest experience. Manage the Front Office team, handle guest complaints and service recovery, and coordinate closely with Housekeeping and other hotel departments. Ensure smooth operations, strong team performance and consistently high guest satisfaction.
Requirements
Minimum 2 years of Front Office management or supervisory experience within a hotel or resort is required. Candidates should have a positive attitude, strong sense of responsibility and the ability to remain effective under pressure. Good English communication, leadership, guest relations and problem-solving skills are essential.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Staff Transport
- Health Insurance
- Annual Leave
- 2 Days off per week
- Staff Party
- Health Check-up
How to Apply
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Phone
Company Information
Phuket Marriott Resort & Spa, Merlin Beach offers a comprehensive employee benefits package including **monthly service charge, provident fund, 5 working days per week with 2 days off, annual leave and public holidays**. Team members also receive **free staff transportation, duty meals, uniforms, life and health insurance, annual medical checks and social security**, together with staff activities and special Marriott hotel and F&B discounts. Employees also benefit from extensive training and career development opportunities, with the potential to grow their careers across
