Duty Manager
- Full-time
- 20,001 – 25,000
- Posted Aug 13, 2026
- Category Front Office
Job Description
We are looking for an experienced Duty Manager to oversee daily hotel operations and ensure exceptional guest service throughout each shift. The Duty Manager will supervise Front Office operations, handle guest enquiries and complaints, manage VIP arrivals, coordinate with operational departments, monitor service standards, respond to emergencies, and resolve operational issues to ensure smooth hotel operations and maximum guest satisfaction.
Requirements
The ideal candidate should have previous experience as a Duty Manager, Assistant Front Office Manager, or Front Office Supervisor within a hotel or resort. Strong leadership, guest relations, communication, and problem-solving skills are essential. Experience with hotel property management systems (PMS), complaint handling, service recovery, and Front Office operations is preferred. Good English communication skills, professional grooming, and the ability to make effective decisions under pressure are required.
Benefits
- Annual Leave
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Staff Transport
- Health Insurance
- Annual Leave
How to Apply
-
Email
-
Phone
Company Information
The Sukhothai Bangkok is a luxury 5-star "urban oasis" located on South Sathorn Road, featuring 6 acres of lush gardens, lotus ponds, and low-rise, contemporary Thai-designed architecture. It offers a serene escape with spacious rooms, renowned dining (including Celadon), a 25-meter infinity pool, and a holistic spa, blending ancient Sukhothai-inspired aesthetics with modern amenities.
