Duty Manager
- Full-time
- 15,000 – 20,000
- Posted 2 days ago
- Category Front Office
Job Description
We are looking for a Duty Manager to oversee daily hotel operations and ensure a smooth, professional, and memorable guest experience across all departments. The role includes supervising operational teams, handling guest enquiries and complaints, monitoring service standards, coordinating with department heads, supporting front office operations, and ensuring efficient hotel operations during assigned shifts while maintaining the highest levels of guest satisfaction.
Requirements
The ideal candidate should have previous experience in hotel operations, front office, or guest service management within a hotel or resort environment. Strong leadership, communication, and problem-solving skills are essential. Experience with hotel PMS systems, guest relations, service recovery, and team supervision is preferred. Good English communication skills, operational knowledge, and the ability to make effective decisions in a fast-paced hospitality environment are essential.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Health Insurance
- Annual Leave
How to Apply
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Email
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Phone
Company Information
Whether you are travelling with family or friends, discover this magnificent accommodation located on the east coast of Thailand. Enjoy easy access to the city's amenities while relaxing in grand style. A 5-star urban hotel designed to offer spacious rooms with a modern style, while still drawing inspiration from local traditions. It is a place where you will find comfort, connection, and the vibrant Pattaya just a stone's throw away.