Guest Service Agent
- Full-time
- Under 15,000
- Posted Sep 28, 2026
- Category Front Office
Job Description
Provide warm and professional Front Office service at Avista Hideaway Phuket Patong – MGallery, including guest check-ins, check-outs, enquiries and assistance throughout the stay. Handle guest requests and preferences, provide hotel and local information, and coordinate with Housekeeping and other departments to ensure smooth service. Deliver personalised guest experiences in line with the hotel’s luxury service standards.
Requirements
Previous experience as a Guest Service Agent, Receptionist or in a similar Front Office role within a hotel or resort is preferred. Good English communication, computer and guest service skills are required, with experience using hotel PMS systems an advantage. Must be well-groomed, service-minded and confident communicating with Thai and international guests.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Staff Transport
- Health Insurance
- Annual Leave
- 2 Days off per week
- Staff Party
How to Apply
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Phone
Company Information
Avista Hideaway Phuket Patong – MGallery offers employees a comprehensive benefits package including competitive salary, service charge and 5 working days with 2 days off per week. Team members also receive staff meals, group insurance, annual leave and public holidays, together with ongoing training and development opportunities. As part of Accor, employees can also enjoy special discounted room rates at Accor hotels, providing additional benefits within the group’s international hotel network.
