Reservation Officer
- Full-time
- 15,000 – 20,000
- Posted Sep 21, 2026
- Category Sales & Marketing
Job Description
Handle daily room reservations through telephone, LINE, Facebook, email and online travel agencies (OTAs), ensuring all booking details are recorded accurately. Respond to guest enquiries, process booking changes and coordinate reservation information with relevant resort departments. Support online bookings and maintain accurate reservation information across PMS, Channel Manager and OTA systems.
Requirements
Female candidates aged 22–35 with a Vocational Certificate, Higher Vocational Certificate or Bachelor’s degree in Tourism, Hospitality, Management or a related field. Good written and spoken English, particularly for handling guest emails, together with computer skills in MS Word, Excel and Canva are required; experience with PMS, Channel Manager or OTA extranets is preferred. Must be detail-oriented, responsible, able to work under pressure and available to work shifts.
Benefits
- Service Charge
- Accommodation Provided
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Health Insurance
- Annual Leave
How to Apply
-
Email
-
Phone
-
LINE ID
hrcoconutkohchang
Company Information
Coconut Beach Resort & Spa Koh Chang offers a practical employee benefits package including 3 free meals per day, staff accommodation with free Wi-Fi, electricity and water, and staff uniforms**. Team members also receive overtime pay, holiday pay, social security, 13 public holidays and 6 days of annual leave after completing one year of service. Employees additionally receive a 50% discount on beverages at COCO Coffee & Bar.
