Front Office Manager
- Full-time
- 25,001 – 30,000
- Posted Sep 14, 2026
- Category Front Office
Job Description
Lead daily Front Office operations, including reception, guest relations, arrivals, departures and overall guest experience. Manage the Front Office team, VIP arrangements, guest complaints and service recovery while coordinating closely with Housekeeping and other hotel departments. Drive guest satisfaction, team performance and consistent Front Office service standards.
Requirements
Previous experience as a Front Office Manager or Assistant Front Office Manager in a hotel or resort is required. Strong knowledge of Front Office operations, PMS systems, guest relations, service recovery and team management is essential. Excellent English communication, leadership and problem-solving skills are required.
Benefits
- Service Charge
- Accommodation Provided
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Staff Transport
- Health Insurance
- Annual Leave
- Health Check-up
How to Apply
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Email
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Phone
Company Information
Eden Beach Khao Lak Resort & Spa offers a solid employee benefits package including service charge, 6 days off per month, 16 public holidays and vacation leave based on staff level. Team members also receive duty meals, staff uniforms, transportation allowance, annual health checks and monthly training, together with an Associate of the Month recognition programme.
