Guest Service Agent

Guest Service Agent

The Sanctuary Resort Pattaya, BW Signature Collection. Pattaya, Thailand
  • Full-time
  • Under 15,000
  • Posted Sep 2, 2026
  • Category Front Office

Job Description

Provide friendly and professional Front Office service, including guest check-ins, check-outs, enquiries and assistance throughout the stay. Handle guest requests, room information and service issues while coordinating with Housekeeping and other hotel departments. Ensure a smooth arrival and departure experience while maintaining high guest satisfaction.

Requirements

Previous experience as a Guest Service Agent, Receptionist or in a similar hotel Front Office role is preferred. Good English communication, computer and guest service skills are required, with experience using hotel PMS systems an advantage. Must be service-minded, well-groomed and confident communicating with Thai and international guests.

Benefits

  • Service Charge
  • Meals Provided
  • Social Security (SSO)
  • Uniform Provided
  • Staff Transport
  • Health Insurance
  • Annual Leave

Other benefits: 2 days off per week

How to Apply

Company Information

The Sanctuary Resort Pattaya, BW Signature Collection.

Thailand Hotel Jobs – Curated Listings brings together hospitality vacancies from hotels and resorts across Thailand in one convenient place. These opportunities are researched and published by the Thailand Hotel Jobs team using publicly available, verified or directly supplied recruitment information. Wherever possible, applicants are directed to the hotel’s official application channel. This profile is managed by Thailand Hotel Jobs and does not represent the official employer account of the hotels featured unless clearly stated. THJ does not make hiring decisions on their behalf. Hotels may contact us at any time to update, manage or claim their listings.

View Company Profile
Are you sure you want to delete this file?
/