Front Office Manager

Front Office Manager

Hilton Garden Inn Pattaya City Pattaya, Thailand
  • Full-time
  • 50,001 – 60,000
  • Posted Aug 23, 2026
  • Category Front Office

Job Description

We are looking for an experienced Front Office Manager to lead the hotel’s Front Office operations and deliver an exceptional guest experience from arrival to departure. The Front Office Manager will oversee Reception, Guest Services, and front desk operations, lead and develop the team, manage VIP arrivals and guest relations, handle service recovery, monitor room operations, and coordinate closely with Housekeeping, Reservations, and other departments to maximize guest satisfaction and operational efficiency.

Email: Thiratham.raksuk@hilton.com

Requirements

The ideal candidate should have previous experience as a Front Office Manager, Assistant Front Office Manager, or senior Front Office leader within a hotel or resort. Strong knowledge of Front Office operations, guest relations, room inventory, hotel PMS systems, and service recovery is essential. Excellent leadership, communication, and problem-solving skills are required, along with good English communication skills and the ability to lead a high-performing team in a fast-paced hospitality environment.

Benefits

  • Service Charge
  • Meals Provided
  • Social Security (SSO)
  • Uniform Provided
  • Health Insurance
  • Annual Leave

How to Apply

Company Information

Hilton Garden Inn Pattaya City

Thailand Hotel Jobs – Curated Listings brings together hospitality vacancies from hotels and resorts across Thailand in one convenient place. These opportunities are researched and published by the Thailand Hotel Jobs team using publicly available, verified or directly supplied recruitment information. Wherever possible, applicants are directed to the hotel’s official application channel. This profile is managed by Thailand Hotel Jobs and does not represent the official employer account of the hotels featured unless clearly stated. THJ does not make hiring decisions on their behalf. Hotels may contact us at any time to update, manage or claim their listings.

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