Front Office Manager
- Full-time
- 40,001 – 50,000
- Posted Oct 20, 2026
- Category Front Office
Job Description
Lead daily Front Office operations, including reception, guest relations, arrivals, departures and overall guest experience. Manage the Front Office team, VIP arrangements, guest complaints and service recovery while coordinating closely with Housekeeping and other hotel departments. Drive guest satisfaction, team performance and consistent Front Office service standards.
Requirements
Previous experience as a Front Office Manager or Assistant Front Office Manager in a hotel or resort is required. Strong knowledge of Front Office operations, PMS systems, guest relations, service recovery and team management is essential. Excellent English communication, leadership and problem-solving skills are required.
Benefits
- Service Charge
- Accommodation Provided
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Staff Transport
- Health Insurance
- Annual Leave
Other benefits: 6 Days off per Month, Annual Health Check, Training & Sports Activities
How to Apply
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Company Information
Devasom Khao Lak Beach Resort & Villas offers a strong employee benefits package including competitive salary and service charge, 1.5 days off per week, vacation leave, group health and OPD insurance, and an annual health check. Team members also receive staff accommodation, 3 meals per day, shuttle service, tailored uniforms with laundry, access to a staff recreation room and fitness gym, plus year-round training and sports activities.
