Assistant Front Office Manager
- Full-time
- 20,001 – 25,000
- Posted 2 days ago
- Category Front Office
Job Description
We are looking for an Assistant Front Office Manager to support the Front Office Manager in overseeing the daily operations of the Front Office department while delivering exceptional guest service. The role includes supervising front office teams, ensuring efficient check-in and check-out procedures, handling guest enquiries and complaints, monitoring service standards, training team members, coordinating with other departments, and assisting in achieving departmental goals and guest satisfaction targets.
Requirements
The ideal candidate should have previous experience in a Front Office supervisory or management role within a hotel or resort. Strong leadership, communication, and problem-solving skills are essential. Experience with hotel property management systems (PMS), excellent guest service skills, and the ability to lead and motivate a team in a fast-paced environment are required. Good English communication skills are essential, and additional language skills are an advantage.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Annual Leave
How to Apply
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Phone
Company Information
Located on one of the first major boulevards and the city’s favourite Embassy Row, Hotel Indigo® Bangkok Wireless Road is a destination you can truly live your Fifth Avenue, New York City lifestyle. Surrounded by towering offices and international embassies (including The United States, The Netherlands and Vietnam just to name a few), Hotel Indigo Bangkok Wireless Road offers a fusion of modern architecture with exquisite vintage details that perfectly complements the neighbourhood’s vibrant setting. Moments away from the hotel is downtown Bangkok’s largest park, Lumphini Park. This 142-acre park blends artificial lakes, wide paths and ample exercise options alongside dense tropical foliage to offer one of the most refreshing experiences in Bangkok.