Assistant Front Office Manager
- Full-time
- 30,001 – 40,000
- Posted Oct 12, 2026
- Category Front Office
Job Description
Support the Front Office Manager in overseeing daily Front Office operations at The Twin Towers Hotel Bangkok, ensuring smooth guest arrivals, departures and consistently high service standards. Supervise and develop the Front Office team, handle guest complaints and service recovery, and coordinate closely with Housekeeping and other departments. Assist with staff scheduling, training, room operations and monitoring guest satisfaction.
Requirements
Previous experience as an Assistant Front Office Manager, Duty Manager or Front Office Supervisor within a hotel or resort is required. Strong knowledge of Front Office operations, PMS systems, guest relations, room management and complaint handling is essential. Good English communication, leadership, organisational and problem-solving skills are required, together with a professional appearance and strong service-minded attitude.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Staff Transport
- Health Insurance
- Annual Leave
- Health Check-up
Other benefits: 6 Days off per Month
How to Apply
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Phone
Company Information
The Twin Towers Hotel Bangkok offers employees a comprehensive benefits package including service charge, 6 days off per month, public holidays and annual leave. Team members also receive duty meals, uniforms with laundry service, group insurance and social security benefits. Additional benefits include staff parties and birthday celebrations, providing a supportive working environment for hospitality professionals seeking to develop their careers in Bangkok's hotel industry.
