Reservations Manager
- Full-time
- 20,001 – 25,000
- Posted Sep 17, 2026
- Category Sales & Marketing
Job Description
Lead the Reservations team and oversee all booking activities to ensure accurate reservations, efficient processes and excellent guest service. Manage room inventory, booking channels, group reservations and daily reservation operations while working closely with Revenue, Sales and Front Office teams. Monitor booking trends, conversion and team performance to support occupancy, ADR and overall revenue targets.
Requirements
Previous experience as a Reservations Manager, Assistant Reservations Manager or senior Reservations professional in a hotel or resort is required. Strong knowledge of PMS, reservation systems, OTAs, distribution channels, inventory management and hotel revenue principles is essential. Good English communication, leadership and analytical skills are required, with strong attention to detail and commercial awareness.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Health Insurance
- Annual Leave
- 2 Days off per week
How to Apply
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Company Information
Thanyapura Phuket offers a comprehensive employee benefits package including **competitive salary, service charge, 5 working days per week, health insurance, dental benefits and provident fund**. Team members also receive **full meals while on duty, uniforms, transportation, free access to sports facilities, and learning and development opportunities**, together with the unique opportunity to work in an international sports and wellness environment.