Reservation Agent
- Full-time
- Under 15,000
- Posted Sep 24, 2026
- Category Sales & Marketing
Job Description
Handle daily room reservations received through telephone, email, hotel website, travel agents and online booking channels. Process new bookings, amendments and cancellations accurately while responding promptly to guest enquiries and special requests. Coordinate with Front Office, Sales and Revenue teams to maintain accurate booking information, room availability and guest preferences.
Requirements
Previous experience as a Reservations Officer or Reservations Agent within a hotel or resort is preferred. Good English communication, computer and customer service skills are required, with experience using hotel PMS, reservation systems and OTA extranets an advantage. Must be organised, detail-oriented and able to manage multiple bookings and enquiries accurately.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Health Insurance
- Annual Leave
How to Apply
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Email
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Phone
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LINE ID
@hr500rai
Company Information
360° Issara Floating Resort offers a competitive salary together with an attractive employee benefits package, including service charge of THB 10,000 during high season and THB 5,000 during low season. Team members receive staff accommodation, transportation, uniforms, meals, provident fund, training and development, 13 public holidays, annual leave and other statutory leave benefits. Additional benefits include social security, employee loans, family welfare, bereavement support and gifts for important life events.
