Guest Service Agent – Chinese Speaking

Guest Service Agent - Chinese Speaking

Radisson Resort Layan Phuket Phuket, Thailand
  • Full-time
  • 15,000 – 20,000
  • Posted Sep 30, 2026
  • Category Front Office

Job Description

Provide friendly and professional Front Office service, including guest check-ins, check-outs, enquiries and assistance throughout the stay. Communicate effectively with Chinese-speaking guests, handle requests and provide hotel and local information while coordinating with other departments to ensure smooth service. Support the Front Office team in delivering a welcoming and personalised guest experience.

Requirements

Open to Thai nationals with good Chinese communication skills and the ability to communicate in English. Previous experience as a Guest Service Agent, Receptionist or in a similar hotel or resort Front Office role is preferred. Must be well-groomed, service-minded and confident communicating with international guests, with hotel PMS experience an advantage.

Benefits

  • Service Charge
  • Meals Provided
  • Social Security (SSO)
  • Uniform Provided
  • Staff Transport
  • Health Insurance
  • Annual Leave
  • 2 Days off per week
  • Health Check-up

How to Apply

Company Information

Radisson Resort Layan Phuket

Radisson Resort Layan Phuket offers employees a comprehensive benefits package including service charge, 8-hour working days and 2 days off per week. Team members receive pro-rata annual leave that can be used without waiting until completion of the first year of employment, together with group insurance. Employees also benefit from career development and advancement opportunities within the hotel group, including opportunities at future properties planned to open across Thailand.

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