Guest Service Agent
- Full-time
- Under 15,000
- Posted Oct 14, 2026
- Category Front Office
Job Description
Provide friendly and professional Front Office service, including guest check-ins, check-outs, enquiries and assistance throughout the stay. Handle guest requests, provide hotel and local information, and coordinate with Housekeeping and other departments to ensure smooth service. Create a welcoming guest experience while maintaining high standards of guest satisfaction.
Requirements
Previous experience as a Guest Service Agent, Receptionist or in a similar Front Office role within a hotel or resort is preferred. Good English communication, computer and guest service skills are required, with experience using hotel PMS systems an advantage. Must be well-groomed, service-minded and confident communicating with Thai and international guests.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Staff Transport
- Health Insurance
- Staff Party
- Health Check-up
How to Apply
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Email
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Phone
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Apply Online
Company Information
Katathani Phuket Beach Resort offers a practical employee benefits package including staff meals, uniforms, staff transportation and staff accommodation. Team members also receive weekly days off, public holidays, annual vacation leave and annual health check-ups, providing solid support for employees building their hospitality careers with the resort.
