Guest Service Agent
- Full-time
- Salary: Not disclosed
- Posted Sep 23, 2026
- Category Front Office
Job Description
Provide warm, personalised Front Office service to guests at Centara Reserve Samui, including arrivals, check-ins, departures and assistance throughout the guest stay. Handle enquiries, requests and guest preferences while coordinating closely with Housekeeping, Concierge and other resort departments. Create memorable guest experiences while consistently maintaining the service standards expected of a luxury resort.
Requirements
Previous experience as a Guest Service Agent, Receptionist or in a similar guest-facing role within a hotel or resort is preferred. Good written and spoken English, strong interpersonal skills and a genuine passion for guest service are essential. Must be well-groomed, service-minded and confident handling guest requests professionally, with additional language skills considered an advantage.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Health Insurance
- Annual Leave
- 2 Days off per week
- Health Check-up
How to Apply
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Email
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Phone
Company Information
Centara Reserve Samui offers an extensive employee benefits package including attractive salary, provident fund, 2 days off per week, public holidays and annual vacation leave. Team members also receive staff accommodation, duty meals, uniforms with laundry service, funeral fund, annual health examinations, group life and health insurance, social security, OPD and dental medical benefits, and access to the resort clinic. Employees also enjoy special room and F&B discounts at Centara properties worldwide, together with career development and growth opportunities across Centara Hotels & Resorts.
