Guest Service Agent
- Full-time
- Under 15,000
- Posted Sep 12, 2026
- Category Front Office
Job Description
Provide friendly and professional Front Office service, including guest check-ins, check-outs, enquiries and assistance throughout the stay. Handle guest requests, provide hotel and local information, and coordinate with Housekeeping and other departments to ensure smooth service. Create a welcoming arrival and departure experience while maintaining high guest satisfaction.
Requirements
Previous experience as a Guest Service Agent, Receptionist or in a similar hotel or resort Front Office role is preferred. Good English communication, computer and guest service skills are required, with experience using hotel PMS systems an advantage. Must be service-minded, well-groomed and confident communicating with Thai and international guests.
Benefits
- Service Charge
- Accommodation Provided
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Staff Transport
- Health Insurance
- Annual Leave
- 2 Days off per week
- Health Check-up
How to Apply
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Phone
Company Information
ROBINSON Khao Lak offers an attractive employee benefits package including competitive salary, service charge, 2 duty meals per day, staff accommodation and daily transportation between the resort and Takuapa Town. Team members also receive 15 public holidays plus birthday leave, 6–24 days of annual leave depending on service and level, uniforms with laundry, group health and life insurance, annual medical checks and access to the hotel clinic. Additional benefits include marriage leave, wedding and newborn gifts, and employee health recognition awards.
