Guest Relation Officer - Russian Speaking
- Full-time
- Salary: Not disclosed
- Posted Aug 27, 2026
- Category Front Office
Job Description
Provide personalised guest service and assistance to Russian-speaking and international guests throughout their stay. Handle guest enquiries, special requests and complaints while coordinating with Front Office, Housekeeping and other hotel departments. Assist with VIP arrivals and ensure guest needs are followed up promptly and professionally.
Requirements
Fluent Russian and good English communication skills are required, with additional languages an advantage. Previous experience in Guest Relations, Front Office or another guest-facing hotel role is preferred. Must be service-minded, well-groomed and confident communicating with guests from different nationalities.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Health Insurance
- Annual Leave
Other benefits: 2 days off per week, Annual health check-up, Associate birthday gift
How to Apply
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