Front Office Manager
- Full-time
- 40,001 – 50,000
- Posted 2 weeks ago
- Category Front Office
Job Description
We are looking for a Front Office Manager to lead the Front Office department and ensure exceptional guest service and operational excellence from arrival to departure. The role includes managing the daily operations of the Front Office, supervising and developing the front office team, ensuring efficient check-in and check-out procedures, handling guest enquiries and complaints, monitoring service standards, coordinating with other departments, managing departmental budgets, and driving guest satisfaction while maintaining the highest standards of hospitality.
Requirements
The ideal candidate should have previous experience in a Front Office management role within a hotel or resort. Strong leadership, communication, and problem-solving skills are essential. Experience with hotel property management systems (PMS), team management, guest relations, and operational planning is required. The ability to lead a high-performing team, make sound decisions under pressure, and maintain exceptional service standards is essential. Good English communication skills are required, and additional language skills are an advantage.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Staff Transport
- Annual Leave
How to Apply
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Email
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Phone
Company Information
CELES SAMUI enjoys a convenient location on Koh Samui, making it an ideal base for guests who wish to explore the island with ease. The resort is approximately a 15-minute drive from Samui International Airport and within comfortable walking distance of nearby attractions. Fisherman’s Village is around a 10–15 minute walk, while Bangrak Pier is a short drive away.