Duty Manager
- Full-time
- 15,000 – 20,000
- Posted 1 week ago
- Category Front Office
Job Description
We are looking for a Duty Manager to oversee the daily hotel operations and ensure exceptional guest service across all departments. The role includes supervising Front Office operations, handling guest enquiries and complaints, supporting department teams, monitoring service standards, coordinating with all operational departments, responding to emergencies, preparing operational reports, and ensuring the smooth and efficient operation of the hotel while maintaining the highest levels of guest satisfaction.
Requirements
The ideal candidate should have previous experience in a supervisory or management role within a hotel, preferably in Front Office or Rooms Division. Strong leadership, communication, and problem-solving skills are essential. Experience with hotel property management systems (PMS), guest relations, team management, and operational coordination is required. The ability to make sound decisions under pressure, lead by example, and deliver exceptional guest service is essential. Good English communication skills are required, and additional language skills are an advantage.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Health Insurance
- Annual Leave
Other benefits: 2 days off per week
How to Apply
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Phone
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LINE ID
https://lin.ee/wGZ9GlL
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Apply Online
Company Information
Radisson Resort Layan Phuket, located on the serene Layan Beach, is your haven of tranquility. A short 7-minute stroll to Sirinat National Park reveals the stunning Andaman Sea and breathtaking sunsets. Guests can also enjoy convenient shuttle services to Layan Beach and nearby shopping areas. Families and couples alike will enjoy a tranquil getaway with world-class facilities designed for relaxation and rejuvenation. Indulge in a variety of international and local dishes at our two on-site restaurants, enjoy refreshments at the lobby café, or unwind at the pool bar.