Assistant Front Office Manager
- Full-time
- 25,001 – 30,000
- Posted Oct 19, 2026
- Category Front Office
Job Description
As the Assistant Front Office Manager at Ludus Hotel & Spa, you will play a pivotal role in ensuring a seamless and memorable experience for our guests. You will support the Front Office Manager in overseeing daily operations, fostering a welcoming atmosphere that reflects the warm hospitality of Phuket. Your responsibilities will include coordinating front desk activities, managing guest inquiries and concerns, and ensuring that our team delivers exceptional service at every interaction. This role requires a hands-on approach, where you will lead by example, inspiring your colleagues to create a positive environment that enhances guest satisfaction.
In this dynamic position, you will collaborate closely with various departments to ensure a cohesive and efficient operation. Your day-to-day tasks will involve training and mentoring front desk staff, developing team schedules, and implementing procedures that promote teamwork and communication. By actively engaging with guests and addressing their needs, you will contribute to building lasting relationships and a strong reputation for Ludus Hotel & Spa. Embrace the opportunity to make a difference in the lives of our guests and support a dedicated team in delivering exceptional hospitality in one of Thailand's most beautiful destinations.
Requirements
- Minimum 2 years of experience in front office operations at a hotel or resort.
- Strong knowledge of hotel management software (e.g., Opera Cloud).
- Excellent customer service skills with a friendly and professional attitude.
- Ability to manage and resolve guest complaints effectively and efficiently.
- Good leadership skills to train and supervise front office staff.
- Fluent in English; knowledge of Thai and other languages is an advantage.
- Strong organizational skills with attention to detail in daily operations.
- Relevant qualifications in hospitality management or a related field preferred.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Staff Transport
- Annual Leave
- 2 Days off per week
- Staff Party
How to Apply
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Email
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Phone
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LINE ID
0843934489
Company Information
Opening in November 2026, Ludus Hotel & Spa is a new hotel located in the heart of Phuket’s famous Fitness Street (Soi Ta-iad), Chalong. Part of a modern sports and wellness complex, the hotel combines comfortable accommodation with fitness, recovery, and relaxation facilities, including a swimming pool, spa, sauna, and hammam. Ludus offers an exciting opportunity to join a new hospitality team and contribute to creating a distinctive experience for international guests, athletes, and fitness enthusiasts from around the world.
