Assistant Manager - Front Office
- Full-time
- Salary: Not disclosed
- Posted Oct 1, 2026
- Category Front Office
Job Description
Support the Front Office Manager in overseeing daily Front Office operations, ensuring smooth arrivals, departures and consistently high levels of guest service. Supervise and support the Front Office team, handle VIP guests, special requests, complaints and service recovery, and coordinate closely with Housekeeping and other departments. Assist with team training, shift operations and maintaining the hotel’s luxury service standards.
Requirements
Previous experience as an Assistant Front Office Manager, Duty Manager or Front Office Supervisor within a luxury hotel or resort is preferred. Strong knowledge of Front Office operations, PMS systems, guest relations and complaint handling is required. Good English communication, leadership and problem-solving skills are essential, together with a professional appearance and strong service mindset.
Benefits
- Service Charge
- Meals Provided
- Social Security (SSO)
- Uniform Provided
- Staff Transport
- Health Insurance
- Annual Leave
- 2 Days off per week
- Health Check-up
How to Apply
-
Email
-
Phone
Company Information
Park Hyatt Bangkok offers employees a luxury hospitality working environment with benefits including 2 duty meals per day, a permanent personal locker and staff uniform. Team members have the opportunity to develop their careers within the Hyatt organisation while working alongside experienced hospitality professionals and delivering the high service standards associated with the Park Hyatt brand.
